Business Skills Series – Telephone English

$41.95

SKU: ec9781405082211 Category:

Authors: John Hughes
Publisher: Macmillan Education
Intermediate to Upper-Intermediate
CEF: B1-B2

Speaking naturally and with confidence on the telephone is one of the hardest hurdles to overcome when learning a foreign language. Telephone English trains students to use the telephone confidently and effectively in the course of their work.

Key Features :

  • Equips students with the skills necessary for making a successful phone call, such as sounding friendly and polite, and making small talk.
  • Student’s Book contains an Audio CD – so is ideal for self-study, as well as in class.
  • Phrase Bank – organised into functional areas, it provides a quick practical reference to support students in their phone calls.
  • Review lesson at the end of each section equips students with the skills necessary for making a successful phone call, such as sounding clear and confident.