Delta Business Communication Skills: Negotiating

Being able to negotiate well is important in a wide range of business situations, from agreeing delivery terms with a supplier to discussing working conditions with your boss.

Negotiating focuses on the skills and language students need to be able to negotiate confidently and effectively in both formal and informal business situations.

DELTA Business Communication Skills provides students with the skills they need to communicate effectively and confidently in English, in a variety of business contexts. The series adopts a learner-centred and highly practical approach, helping students to develop the key communication and language skills essential for today’s international business environment.

Each title in the series consists of a book and audio CD, designed for students with a pre-intermediate or intermediate level of English. The content and examples are up to date and very relevant to anyone working – or planning to work – internationally. The series can be used either in class or for self-study.

The units cover:

1. 1. Preparing to negotiate

1. 1. Opening the negotiation

1. 1. Making and reacting to proposals

1. 1. Reaching agreement

1. 1. Involving others

1. 1. Concluding the deal

Key Features: 

• • Individual Needs analysis and Learning journal

• • Awareness-raising activities

• • Extensive personalized exercises

• • Tips for effective performance in business

• • Helpful suggestions for language study

• • Regular language reference and review sections

• • Photocopiable resources for further practice

• • An integrated audio CD

• • Full audio script and answer key

Negotiating is designed for classroom use, but is also suitable for self-study.